导读:Youhaveboughtacomputerfromacomputershop,butnowithadsomeproblemsandyouarenotsatisfiedwiththeirservice.writealettertothemanagerofacomputershop.inyourletter.describetheproblemwithyourcomputer.explainwhyyouarenotsatisfiedwiththeservice.explainwhatyouwanttheshoptodo参考范文:DearSirorMadam,Iamwritingtoexpressmydissatisfactionwiththeserviceprovidedbystaffsofyourshop.Lastmonth,Iboughtacomputerinyours
You have bought a computer from a computer shop, but now it had some problems and you are not satisfied with their service . write a letter to the manager of a computer shop.in your letter
.describe the problem with your computer
. explain why you are not satisfied with the service
. explain what you want the shop to do
参考范文:
Dear Sir or Madam,
I am writing to express my dissatisfaction with the service provided by staffs of your shop.
Last month, I bought a computer in your shop and it cost me ? 700. The laptop functioned well in the first month and assisted me a lot in the presentation of working reports. However, last Friday when I was surfing the Internet through the computer, the light of keyboard could not be turned on. What’s worse, its trackpad did not work sensitively in the case where I intended to double click the documents and use some gestures. As a consequence, I had to carry a mouse with it, which is indeed inconvenient.
Two weeks ago, I brought the computer to your shop and described these problems to the technician of maintenance department. He told me it will be repaired in two weeks. Unfortunately, until now I had not received any phone call or email from your shop , informing me the situation of my computer.
I hope you could take my complaint into serious consideration and check whether your staff has maintained my laptop. Please give me a prompt reply.
Yours sincerely